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A%20tagove live chat software

Tagove Live Chat

Tagove is a unique live chat platform for businesses to boost the sales

Markets
Cloud, SaaS, Mobile, Ecommerce
Location
Mountain View, USA
Status
Public
Description

Tagove is a unique live chat platform for businesses to boost the sales with live video, voice call and text chat with your website. It has features called co-browsing and screen sharing to accelerate the customer support in an efficient way. Situations when a customer faces issues with placing an order, using CRM software or placing orders, then your customer would simply do the Live video chat with screen sharing feature with the customer care to show the error he or she is facing, and the same can be done by the customer care to demonstrate the solution. In order to judge the performance of the customer service agent, Tagove offers live call recording facility to get live feedback. Also, both customers and agents can share any types of file with customer via live chat window. It is fully encrypted so that you can exchange sensitive documents online without any hassle. Customers care agent can handle many call same time by using speech to text feature. It automatically converts ‘speech to text” to understand better. Through Tagove’s multi-channel customer engagement platform, you can connect to as many as your customer, and eliminate the wait time.