Tagove Live Chat.

Listing date unconfirmed · page saved 26 August 2019 · Public

“Multi-channel customer communication platform”

Acquire is customer service and support software that provides users with a multi-channel customer communication platform which focuses on customer support, sales and onboarding processes. The platform is equipped with a full rang e of tool sets including live chat, customer profile management, chatbots, co-browsing capabilities, and video and voice call functionality.

Topics

Messaging

Location

San Francisco · United States

In our words: The listing, posted under the name Share Acquire and labelled San Francisco, described Acquire as customer service software for support, sales and onboarding, with live chat, customer profiles, chatbots, co-browsing, and voice and video calls.

Listing date unconfirmed · page saved 7 December 2019 · Public

“Tagove is a unique live chat platform for businesses to boost the sales”

Tagove is a unique live chat platform for businesses to boost the sales with live video, voice call and text chat with your website. It has features called co-browsing and screen sharing to accelerate the customer support in an efficient way. Situations when a customer faces issues with placing an order, using CRM software or placing orders, then your customer would simply do the Live video chat with screen sharing feature with the customer care to show the error he or she is facing, and the same can be done by the customer care to demonstrate the solution. In order to judge the performance of the customer service agent, Tagove offers live call recording facility to get live feedback. Also, both customers and agents can share any types of file with customer via live chat window. It is fully encrypted so that you can exchange sensitive documents online without any hassle. Customers care agent can handle many call same time by using speech to text feature. It automatically converts ‘speech to text” to understand better. Through Tagove’s multi-channel customer engagement platform, you can connect to as many as your customer, and eliminate the wait time.

Topics

Cloud computing, Ecommerce

Platforms

Mobile

Model

SaaS

Location

Mountain View · United States

In our words: The listing described Tagove as a live chat platform for websites that combined video, voice and text chat with co-browsing and screen sharing. It also offered call recording, encrypted file sharing and speech-to-text for agents, and gave Mountain View as its home.