On Stompstart by 24 July 2019 · Auckland · New Zealand

AskNicely.

An Auckland startup that emailed customers a single Net Promoter Score question, then moved its headquarters to Portland after raising venture money.

Marketing and sales

Timeline

  1. Funding

    GeekWire reported AskNicely raised $10 million led by Nexus Venture Partners and moved its headquarters from Auckland to Portland, Oregon.

    Funding · Announced
    geekwire.com
  2. Listing page saved

    The Wayback Machine saved this listing page.

    The saved page ↗
  3. Funding

    AskNicely announced a $32 million Series B led by Five Elms Capital, with Nexus Venture Partners and Blackbird.

    Funding · Announced
    prnewswire.com
  4. Site checked

    The product's site was live.

  5. Listed on Stompstart

    “Real time Net Promoter Score (NPS) tracking and customer engagement”

As listed on Stompstart

Hand holding an iPhone showing a 0 to 10 recommendation survey, with a coffee cup in a cafe.
The listing image as preserved by the Wayback Machine on 24 July 2019.

Listing date unconfirmed · page saved 24 July 2019 · Public

“Real time Net Promoter Score (NPS) tracking and customer engagement”

AskNicely is a free Net Promoter Score (NPS) survey platform that helps growing businesses drive customer retention and referrals. When a customer buys or gets support from you, AskNicely automatically requests feedback with a beautiful one-question email survey. In real time, you'll know who's happy (or not) and why which means you can act immediately to fix any issues before a customer churns. By tracking your Net Promoter Score on a daily basis, you can deliver a world class customer experience and get more customers saying great things about your brand. With one click, you can publish these comments directly to your website or social media pages and create a sales force of loyal customers. Getting started takes a couple of minutes and requires no IT knowledge. AskNicely integrates quickly with Salesforce.com, Intercom, MailChimp, ZenDesk, Desk.com, Microsoft Dynamics CRM, Constant Contact, Woopra and Lever.

Topics
Marketing
Model
SaaS
Location
Auckland · New Zealand
asknice.ly ↗youtube.com/watch ↗twitter.com/asknicely ↗linkedin.com/company/ask-nicely ↗

In our words: The listing described AskNicely as a free NPS survey platform that sent customers a one-question email after a purchase or support contact, tracked the score daily and let businesses publish positive comments. It listed integrations with Salesforce, Intercom, MailChimp, Zendesk and others.

See the saved page ↗

Sources

  1. asknicely.com
  2. asknicely.com
  3. asknice.ly
  4. geekwire.com
  5. prnewswire.com

Details

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sha256:0e9151b4b3e1a68887350148ea659927e0b329ec3b37bab7d7633d9fa3e0be3b

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